Privacy Policy

Privacy Policy
Date last updated: October 23, 2017

Our Commitment

We respect your privacy and understand the importance of protecting your personal information. We have developed this Privacy Policy to demonstrate our commitment to protecting your privacy. This Privacy Policy is intended to disclose to you how we may collect, use, and share your information.

Our Policy

This policy applies to information collected by deBuyco, Deco Technologies Ltd., and its affiliates. The content below covers the type of information we collect from you, how we use your information and how we protect your information. We reserve the right to modify, alter or otherwise update this policy at any time, so we encourage you to check back periodically so that you are always aware of our most current policies regarding your privacy. The policy date above will change on the date any policy changes are made.

If you use deBuyco, you agree to all of the terms and conditions of this Privacy Policy.

If you have any questions about our Privacy Policy, please contact us at customer.service@debuyco.com.

What Information Do We Actively Collect and Inactively Gather?

Personal Information

In order to process orders efficiently, when you place an order with us or register an account on our website, we actively collect the following personal information: name, billing address, shipping address, e-mail address, phone number, credit card information and information that may be of a personally identifiable nature, such as IP addresses.

Some of the personally identifiable information we collect from you, such as your name, address, phone number, email address, and credit card information, is required in order to process your online order, respond to your requests, and contact you about your order, if necessary.

Non-Personal Information

We also collect non-personally identifiable information when you use our website that enables us to enhance your shopping experience by tailoring information to fit your personal taste and interests, such as the information about your product interests and purchases. Examples of non-personally identifiable information include the date and time of your visit, the originating IP address, the pages and images requested, and your purchases.

Other information we may request is optional information, which you may choose not to provide, but which helps us make relevant suggestions and offers to you based on your shopping history, demographic, family dynamic, etc.

We may periodically conduct surveys of visitors to our website for internal research purposes that may include marketing. This helps us better understand what our customers would like to see from us. If you respond to such surveys, we may ask you for some Personal Information and/or may contact you for more information, but only if you have given us permission to do so.

How Do We Use Your Information?

We may use information you provide to us for a variety of purposes, including to process and fulfill your transactions; to provide you with a high level of customer service; to enhance your shopping experience; to provide you with information we believe may be of interest including price comparison; to help us learn about your shopping preferences; to help us improve our website and services; to customize the content and layout of the website; to conduct contests, sweepstakes and promotions, if you signed up to participate; for internal marketing and promotional purposes; for a statistical analysis of your behavior; and to protect against fraud and error.

Usage Information

We, or a third party, may also collect information from your activities on our website as well as other sites for the purpose of providing advertisements and other content that is customized to your interests and preferences. This means that our ads may appear on participating web sites based upon your browsing activity. To accomplish all this, and also to allow us to offer our customers streamlined ordering and other useful features, we, as do many web sites, use and allow our third party advertising companies to use the technologies listed below and other similar technologies (the "Tracking Technologies"):

Cookies

Like most websites, we may place cookies on your computer to collect information about how you use our websites. The information that we collect about you through cookies is not personally identifiable. A cookie is a small file containing a string of characters that uniquely identifies your browser. We use cookies for a variety of purposes, such as to improve the quality of our services and the design and content of our website; to track user trends; to enable us to provide a more personalized experience when you browse; and keep you up to date on products, promotions, and other email communications that may be of interest.

Cookies may help us collect information about the browser types, pages visited, purchases made, date and time of your visit, and other Clickstream Data, as described below. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to be alerted when a cookie is being sent. However, some of our features and services may not function properly if your cookies are disabled.

Clear GIFs

A clear GIF is typically a one-pixel, transparent image (although it can be a visible image as well), located on a web page or in an e-mail or other type of message, which is retrieved from a remote site on the Internet enabling the verification of an individual's viewing or receipt of a web page or message.

IP Address Tracking and Clickstream Data

In addition to cookies and clear GIFs, our servers automatically collect data about your server's Internet address when you visit our website. This information, known as an Internet Protocol address, or "IP Address", is a number that is automatically assigned to your computer by your Internet service provider whenever you are on the Internet. When you view pages from our website, our servers may record or "log" your IP Address and sometimes your domain name. Our server also may record the page that linked you to us and related information including any ads you may have clicked on. Such information is known as "Clickstream Data".

Email Interconnectivity

If you receive email from us, we may use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases.

In some cases, we may link the non-Personal information collected through the Tracking Technologies with certain of your Personal Information. We want to be sure that you understand that accepting tracking technologies onto your computer in no way gives us access to your computer. You may set your web browser software to reject tracking technologies, but, if you do so, certain functionality of the website may be affected. Third parties (including, but not limited to, software vendors, advertisers and fulfillment companies) may also use Tracking Technologies by or through the Site. We have no control over what information such third parties track or collect, and have no responsibility or liability for any tracking, data collection or other activities of such third parties.

Mobile Devices

You may be visiting our website from your mobile device. Certain mobile service providers uniquely identify mobile devices and we or our third-party service providers may receive such information if you access the website through mobile devices. Some features of the website may allow for the collection of mobile phone numbers and we may associate that phone number to mobile device identification information. Furthermore, some mobile phone service providers operate systems that pinpoint the physical location of devices that use their service. Depending on the provider, we or our third-party service providers may receive this information.

Security of Your Information

We take a number of precautions to provide a secure shopping environment and to safeguard any personal information we collect, whether online or in-store. We implement many layers of safeguards to protect your safety and privacy. These include electronic safeguards like Secure Sockets Layer (SSL) when you transmit information to our websites, among other physical and contractual practices and policies.

We retain your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws, and your consent to such purpose(s) remains valid after termination of your relationship with us.

Although we take reasonable security precautions to protect the personal information collected from and stored on the site, because of the open nature of the internet, we cannot guarantee that personal information stored on our servers, transmitted to or from a user, or otherwise in our care will be absolutely safe from intrusion by others, such as hackers. Accordingly, we disclaim any liability for any theft or loss of, unauthorized access or damage to, or interception of any data or communications. By using the site, you acknowledge that you understand and agree to assume these risks.

Third Party Sites

Please be aware that our websites may contain links to other websites hosted by third parties. We do not control, and are not responsible for, the content or privacy practices and policies of such third-party websites. This Privacy Policy does not describe the information collection and disclosure practices of such third parties. We encourage you to review the privacy policies of such third-party websites.

Release of Information to Protect Our Site and Others

We may release Personal Information as permitted or required by applicable law or regulatory requirements, to comply with valid legal processes such as search warrants, subpoenas or court orders, to seek advice from our legal counsel, as part of our regular reporting activity to related companies, to protect the rights, property or safety deBuyco, Deco Technologies Ltd., its affiliates, our users or others, to address emergency situations or where necessary to protect the safety of a person or group, to enforce or apply the terms of any of our user agreements, or where the Personal Information is publicly available.

Inquiries or Concerns

If you have any questions about this Privacy Policy or concerns about how we manage your Personal Information, please contact us at customer.service@debuyco.com.

Interpretation of This Privacy Policy

This Privacy Policy does not create or confer upon any individual any rights, or impose upon deBuyco, Deco Technologies Ltd. or its affiliates, any rights or obligations in addition to any rights or obligations imposed by Canada's applicable federal and provincial privacy laws. Should there be any inconsistency between this Privacy Policy and the applicable federal and provincial privacy laws, this Privacy Policy will be interpreted so as to give effect to, and comply with, those privacy laws which are applicable.